Virtual assistants make use of automatic speech recognition (ASR) to help users answer entity-centric queries. However, spoken entity recognition is a difficult problem, due to the large number of frequently-changing named entities. In addition, resources available for recognition are constrained when ASR is performed on-device. In this work, we investigate the use of probabilistic grammars as language models within the finite-state transducer (FST) framework. We introduce a deterministic approximation to probabilistic grammars that avoids the explicit expansion of non-terminals at model creation time, integrates directly with the FST framework, and is complementary to n-gram models. We obtain a 10% relative word error rate improvement on long tail entity queries compared to when a similarly-sized n-gram model is used without our method.

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Entity disambiguation (ED), which links the mentions of ambiguous entities to their referent entities in a knowledge base, serves as a core component in entity linking (EL). Existing generative approaches demonstrate improved accuracy compared to classification approaches under the standardized ZELDA benchmark. Nevertheless, generative approaches suffer from the need for large-scale pre-training and inefficient generation. Most importantly…
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We focus on improving the effectiveness of a Virtual Assistant (VA) in recognizing emerging entities in spoken queries. We introduce a method that uses historical user interactions to forecast which entities will gain in popularity and become trending, and it subsequently integrates the predictions within the Automated Speech Recognition (ASR) component of the VA. Experiments show that our proposed approach results in a 20% relative reduction in…
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